Code of Ethics

Code of Ethics

Providing the Latest in Auto Computer Diagnostics & Repairs 
for Lewiston, ME and Surrounding Areas 

As a member of the TECH-NET Professional Program, we agree to: 

• Recommend corrective and maintenance services. Our technicians will explain which processes are necessary to correct existing problems and which processes should be administered for proper maintenance.
• Provide accurate price estimates
• Obtain authorization for all proposed work
• Go to great lengths to keep the client informed of appointment times and completion dates
• Develop an itemized invoice for all parts and services. The list will clearly identify all used or remanufactured parts, which may be inspected upon request
• Provide copies of any warranties that cover parts or service. We employ quality CARQUEST Auto Parts, which are guaranteed across the entire country.

Rely On Our Certified Mechanics To…

  • • Honor all CARQUEST manufacturer warranties
  • • Provide the utmost care for the customer's property while it is being serviced
  • • Fix the client's vehicle the first time around
  • • Handle customer complaints in a fair and just manner
  • • Establish strong consumer complaint mediation activities
  • • Uphold the highest standards and correct any or all abuses within the automotive industry

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